Services
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The ultimate vibe check... just with statistical significance.
Social listening and market research enable businesses to uncover the hidden depths of public perception, customer experience, and competitive intelligence by providing rich insight into your audiences across the digital landscape.
Our research has led to dramatic increases in audience engagement and acquisition while also mitigating challenges to retention. We've helped companies re-brand, grow market share, increase viewership, and improve public perception.
We are constantly testing the best tools on the market to provide you with the best possible solution for your needs. We've constructed expansive social listening frameworks for Fortune 500 companies and our second language is Boolean Logic.
Consider us your social listening and research expert.
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The best defense is a good offense.
Crises often occur without warning, leaving companies in a vulnerable and reactionary state.
By constructing a strong social listening monitoring framework, companies and executive stakeholders are given valuable time to understand and address a crisis before it bubbles to the surface.
Through longitudinal sentiment trend analysis, we are able to construct predictive parameters to identify and escalate the rise of sensitive topics online.
This approach has led to the identification of early-stage crises within a 30-minute window, transforming response processes from reactive to proactive.
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Threat Detection = Risk Mitigation
The world has become a much smaller place.
We are brought closer through a vast digital fabric constructed from datapoints that represent real world behaviors that telegraph the actions of the future.
Open-source intelligence (OSINT) is the practice of collecting and mining those publicly-available datapoints to tell the hidden stories that have been purposefully obfuscated.
We take a novel approach by applying our background in behavioral analysis and threat detection to form mitigation strategies through LLM-enabled analytical solutions and social graph mapping.
We are cartographers acting as the beacon in the night to illuminate the dark.
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Right place, right time.
How do you stand out in a sea of brands or compete in an aggressive landscape?
It can seem like a daunting and complex problem, but our approach is simple: Pragmatic Alignment.
Where do the goals and values of an audience intersect with your own?
Finding the right audience, the right placement, the right positioning, the right timing, and the right strategy is a process in empathy, objectivity, and authenticity.
But it starts with in-depth research.
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How do you stack up?
Comparative research into your competitor landscape provides essential insight to understanding the drivers of market share and identifying actionable growth opportunities, such as:
- Products or Services Missing From Your Current Offering.
- Consumer Discontent Concerning Your Competitors.
- Untapped, Niche Audiences and Communities.
Our comprehensive approach to competitive intelligence is based in revealing the details of consumer perception and sentiment that we identify as "inhibitors" or "catalysts."
Our work has launched award-winning aspirational brands, formed strategic partnerships, and reclaimed market share lost to competitors.
Whether you're a new brand, launching a new product, or simply want inside knowledge about your competitors, we're here to drive real-world impact.
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Even a broken watch is right twice a day.
We live in a sea of data, metrics, strategic goals, and KPIs. It’s easy to fall into choice paralysis when confronted with so many options.
What is the right metric? Are we really measuring what we need to? How does our content strategy actually impact our business?
Our expertise in marketing and analytics has helped numerous clients map their marketing campaigns to tangible, real-world impact for their business.
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We’re here to help.
Are you getting ready to implement a new social listening or social media analytics tool, or perhaps you want to optimize your existing tech stack?
Our expertise enabling and optimizing MarTech enterprise solutions across Fortune 500 companies and matrix organizations can provide your company with helpful insight on how to empower your teams and get the most out of your tools.
We've done everything from ground-up tech enablements to optimization of existing tools and systems administration to meet the needs of cross-functional teams in enterprise environments.
Our work has led to a 60% increase in adoption rate over a three-month period.